Please read these terms carefully before using OleSign.
Last updated: October 21, 2025
These Terms of Service ("Terms", "Terms of Service", "Agreement") constitute a legally binding agreement between you (whether personally or on behalf of an entity, "you" or "User") and OleSign, Inc. ("OleSign", "Company", "we", "us", or "our") concerning your access to and use of the OleSign electronic signature platform, website, mobile applications, and all associated services (collectively, the "Services").
BY ACCESSING OR USING OUR SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE OUR SERVICES.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
You represent and warrant that: (a) you are of legal age to form a binding contract in your jurisdiction; (b) if you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms; (c) you are not prohibited from using the Services under applicable laws; and (d) all information you provide is accurate, current, and complete.
To access certain features of our Services, you must create an account. When registering, you must provide accurate, complete, and current information. You agree to update your account information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not: (a) select or use a username that impersonates another person or entity, is offensive, vulgar, or infringes on someone's rights; (b) transfer your account to another party without our prior written consent; (c) create multiple accounts for abusive or fraudulent purposes; or (d) share your account credentials with others.
You are responsible for safeguarding your password and any other credentials used to access your account. You agree to notify us immediately at security@olesign.net if you become aware of any unauthorized access to or use of your account. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
We recommend using strong, unique passwords and enabling two-factor authentication (2FA) for added security. You are solely responsible for any activity on your account, whether or not you authorized such activity.
We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or posed a security risk to our Services or other users. We may also suspend or terminate accounts that remain inactive for an extended period.
You may terminate your account at any time through your account settings or by contacting our support team. Upon termination, your right to access and use the Services will immediately cease. We will delete or anonymize your data in accordance with our Privacy Policy and applicable data retention requirements.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes. This license does not include any right to: (a) resell or make commercial use of the Services or content; (b) distribute, publicly perform, or publicly display any content; (c) modify or make derivative works based on the Services or content; (d) use data mining, robots, or similar data gathering or extraction methods; or (e) use the Services other than for their intended purpose.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
You are solely responsible for the content of all documents you upload, create, send, or store using our Services. You represent and warrant that: (a) you own or have the necessary rights, licenses, and permissions to use and authorize us to use the content; (b) the content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights; and (c) the content complies with all applicable laws and regulations.
You retain all ownership rights to your documents and content. By using our Services, you grant us a limited license to host, store, process, and transmit your content solely for the purpose of providing the Services to you. We do not claim any ownership rights to your content and will not use it for any purpose other than providing the Services, except as required by law or with your consent.
We reserve the right, but have no obligation, to monitor, review, or remove content that violates these Terms or applicable laws. However, we are not responsible for monitoring all user content and do not endorse or approve any user-generated content.
By using our Services to send or sign documents electronically, you agree and acknowledge that: (a) electronic signatures have the same legal validity and enforceability as handwritten signatures; (b) you consent to conduct transactions electronically; and (c) you have the authority to bind yourself or your organization to the documents you sign.
It is your responsibility to ensure that all parties signing documents through our Services have the legal capacity and authority to do so. You are responsible for obtaining any necessary consents or approvals before sending documents for signature. OleSign is not responsible for the legal validity or enforceability of your documents or signatures.
OleSign offers various subscription plans with different features and usage limits. The features, limitations, and pricing for each plan are described on our pricing page. We reserve the right to modify our pricing, features, and subscription plans at any time. Changes to pricing will not affect your current subscription term but will apply upon renewal unless otherwise specified.
When you subscribe to a paid plan, you agree to pay all fees associated with your selected subscription. All fees are non-refundable except as required by law or as expressly stated in these Terms. You authorize us to charge your designated payment method on a recurring basis according to your billing cycle (monthly or annually).
You are responsible for providing current, complete, and accurate billing information. You must promptly update your payment information if it changes. If a payment fails, we may suspend or downgrade your account until payment is received. We reserve the right to charge late fees or interest on overdue amounts as permitted by law.
We may offer free trial periods for new users. During the trial, you will have access to certain premium features at no charge. If you do not cancel before the end of the trial period, you will automatically be charged for the selected subscription plan. You may cancel your trial at any time through your account settings.
Free trials are limited to one per user and may not be combined with other offers. We reserve the right to modify or discontinue free trials at any time without notice. Abuse of free trials, such as creating multiple accounts to extend trial periods, is prohibited and may result in account termination.
You may upgrade, downgrade, or cancel your subscription at any time through your account settings. If you upgrade during a billing cycle, you will be charged a prorated amount for the remaining period. If you downgrade, the changes will take effect at the start of your next billing cycle.
If you cancel your subscription, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the free plan (if available) or be deactivated. We do not provide refunds for partial subscription periods.
All fees are exclusive of applicable taxes (including sales, use, value-added, and similar taxes), which will be charged in addition to the subscription fees. You are responsible for paying all applicable taxes associated with your use of the Services. If we are required to collect taxes, we will add them to your invoice.
The Services, including all content, features, functionality, software, text, graphics, logos, images, audio, video, and the design, selection, and arrangement thereof, are owned by OleSign or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
"OleSign", our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OleSign or our affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans mentioned in the Services are the trademarks of their respective owners.
You retain all rights, title, and interest in and to your documents and content. By uploading or submitting content to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, modify, and transmit your content solely for the purpose of providing the Services. This license terminates when you delete your content or account, except to the extent we are required to retain it for legal or operational purposes.
We respect the intellectual property rights of others and expect our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information in writing:
Our designated agent for copyright notices can be reached at: dmca@olesign.net
Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our Services, you agree to our collection and use of information as described in our Privacy Policy, which is incorporated into these Terms by reference.
We implement industry-standard security measures to protect your data, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept the inherent security risks of providing information and transacting online.
We strive to provide reliable and uninterrupted access to our Services, but we cannot guarantee that the Services will always be available, accessible, or error-free. The Services may be temporarily unavailable due to maintenance, updates, system failures, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice or liability.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
OLESIGN, ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C) ANY CONTENT, INFORMATION, OR DATA OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) DEFECTS OR ERRORS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OLESIGN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
You agree to defend, indemnify, and hold harmless OleSign and our officers, directors, employees, agents, partners, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
If you have a dispute with us, you agree to first contact us at legal@olesign.net and attempt to resolve the dispute informally. We will work with you in good faith to reach a mutually acceptable resolution.
If we cannot resolve the dispute informally within thirty (30) days, any disputes arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Phoenix, Arizona, unless otherwise agreed by the parties. Each party shall bear its own costs and attorneys' fees, unless the arbitrator decides otherwise.
You and OleSign agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. Neither party may join or consolidate claims by or against multiple users, or arbitrate any claims as a representative or member of a class or in a private attorney general capacity.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles. Subject to the arbitration provisions above, any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Phoenix, Arizona, and the parties hereby consent to the personal jurisdiction and venue of such courts.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and OleSign concerning the Services and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of OleSign.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets without your consent.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms of Service, please contact us on support@olesign.net.